

My order has shipped but I still
can't track it. How can I find out where it
is?
Tracking information may not be
available for the first 24 to 48 hours after you
receive your shipping confirmation email. If 48
hours have passed and you're still unable to track
your order, please call 91 – 98210- 42474 .


What is your Returns
Policy?
Refunds
will be credited in the same form as they were
paid if an item is returned within 90 days of
purchase. If an item is returned more than 90 days
after purchase, a return will be administered in
the form of a merchandise credit redeemable with
your next purchase.


I received an Egift Card in an
email. What is it? How can I use it?
Egift
Cards can be redeemed towards any online purchase.
To activate your Egift Card, you must be
registered and signed in to Your Account at
VictoriasSecret.com. After you're signed in, just
click on the link that appears in your Egift Card
email. If you can't click on the link, cut and
paste the link into your browser. When activating
your Egift Card, make sure your email address
matches the address where your Egift Card was
delivered (it does not have to match the email
address in Your Account).
As you add items to your shopping bag, we'll
deduct the cost based on the balance of your Egift
Card. Your final Egift Card balance will be
visible at Checkout or you can check your balance
anytime just by signing in to Your
Account.


How can I pay my Lapeches
SM
Credit Card bill online?
You may
pay your Lapeches
SM credit card bill
online at
http://www.vsangelcard.com/. You
may also make a payment by phone, 1.800.695.1526
Monday through Saturday, 8:00am - 9:00pm
EST.


When checking on the status of my
order I received an "In Process" message. What
does that mean?
"In
Process" means that your order is in the early
stages of shipping. Changes to your order cannot
be made during this time, but you can always call
to make a return or exchange once your order has
arrived.