Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please call 91 – 98210- 42474 .

Refunds will be credited in the same form as they were paid if an item is returned within 90 days of purchase. If an item is returned more than 90 days after purchase, a return will be administered in the form of a merchandise credit redeemable with your next purchase.

Egift Cards can be redeemed towards any online purchase. To activate your Egift Card, you must be registered and signed in to Your Account at VictoriasSecret.com. After you're signed in, just click on the link that appears in your Egift Card email. If you can't click on the link, cut and paste the link into your browser. When activating your Egift Card, make sure your email address matches the address where your Egift Card was delivered (it does not have to match the email address in Your Account).

As you add items to your shopping bag, we'll deduct the cost based on the balance of your Egift Card. Your final Egift Card balance will be visible at Checkout or you can check your balance anytime just by signing in to Your Account.

You may pay your Lapeches ^SM credit card bill online at http://www.vsangelcard.com/. You may also make a payment by phone, 1.800.695.1526 Monday through Saturday, 8:00am - 9:00pm EST.

"In Process" means that your order is in the early stages of shipping. Changes to your order cannot be made during this time, but you can always call to make a return or exchange once your order has arrived.