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Customer Service
   
   
If you are a registered member of VictoriasSecret.com and have forgotten your password, we can quickly retrieve your account information for you. Simply click Forgot your password?, and enter the e-mail address that you used when you registered. We'll promptly send your username and password to the e-mail address with which you registered.
   
Click on "sign in" at the top of any page and you can update your e-mail address, billing information, Express Checkout Settings, personal address book or password.
   
Express Checkout:
Enjoy our quick, one-step Checkout process when you enter and activate your billing, shipping and credit card payment settings.
Address Book:
Save your shipping addresses for home, office, a vacation destination, or the addresses of friends and relatives in your personal address book.
Gift Reminder Service:
Register important occasions with Gift Reminder and we'll send you an e-mail reminder far enough in advance to choose the perfect gift.
Wish List:
The perfect place to save all your favorites. Keep it for yourself or send it to a friend.
Saved Shopping Bag:
Sign in before you begin shopping and we'll save the items in your shopping bag for a week. It's a great convenience for the busy shopper who may need to step away before completing an order. When you return, be sure to sign in before adding new items to your bag.
Exclusive E-mail News:
When you create an account, we'll send you emails with exclusive news about special offers and products. If at any time you would like to stop future delivery of Victoria's Secret EMail, please follow the removal instructions located at the bottom of each message or complete the removal from email form.
   
To use Express Checkout you must be registered and signed in.
You can set up or update your Express Checkout settings by going to Your Account.
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